Returns & Refunds Policy

At Wafimo, we are committed to providing a reliable and satisfying shopping experience. We offer a 10-day money-back guarantee to ensure our customers have peace of mind with every purchase.

• Return & Cancellation Window

You may request a return or cancel your order within 10 days from the date you received the goods

To make a return or cancellation request, please contact us at: levuthiendai9@gmail.com

Include your order number and a clear reason for the return.

• Conditions for Return

The item must be purchased within the last 10 days

The item must be unused, in original condition, and in original packaging

Proof of purchase is required

• Non-returnable items include

Customized or personalized goods

Perishable goods or those past their expiration date

Items unsealed after delivery due to health or hygiene concerns

Goods that are inseparably mixed with other items after delivery

We reserve the right to reject returns that do not meet these conditions.

• Refund Policy

Once we receive and inspect the returned goods:

A full refund will be issued within 10 days

Refunds will be made to the original payment method

No processing or handling fees will be charged

• Return Shipping

Customers are responsible for all return shipping costs and risks

We recommend using a trackable and insured shipping method

Refunds will not be issued without receiving the returned goods or valid tracking confirmation

• Need Help?

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail levuthiendai9@gmail.com